{"id":34180,"date":"2022-07-26T13:20:45","date_gmt":"2022-07-26T13:20:45","guid":{"rendered":"https:\/\/www.feidt-paris.com\/?page_id=34180"},"modified":"2025-06-05T10:11:41","modified_gmt":"2025-06-05T10:11:41","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/www.feidt-paris.com\/en\/service-apres-vente\/","title":{"rendered":"Service apr\u00e8s vente"},"content":{"rendered":"
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Service Apr\u00e8s Vente<\/h2>\n<\/div>\n
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Nos bijoux sont garantis 1 an \u00e0 compter de la date d\u2019achat, sur pr\u00e9sentation de la facture d\u2019achat ou du certificat d\u2019authenticit\u00e9.<\/p>\n

Les garanties FEIDT Paris couvrent uniquement un d\u00e9faut de fabrication.<\/p>\n

Tout dommage r\u00e9sultant d\u2019une mauvaise utilisation ne pourra \u00eatre pris en charge par la marque.
\nDans ce cas, une expertise sera faite par nos ateliers et donnera lieu \u00e0 un devis \u00e0 r\u00e9gler par le client.<\/p>\n

Notre garantie s\u2019applique dans le cadre d\u2019une utilisation normale.<\/strong><\/p>\n

La garantie n’inclut pas le vieillissement, l\u2019usure et l\u2019alt\u00e9ration due \u00e0 l\u2019usage d\u2019un parfum, ainsi que la d\u00e9t\u00e9rioration, la casse ou la perte r\u00e9sultant d\u2019une utilisation impropre, un d\u00e9faut d\u2019entretien ou l\u2019intervention d\u2019un tiers.<\/p>\n

Afin de nous faire part d\u2019un probl\u00e8me concernant l\u2019un de nos bijoux, un formulaire de retour SAV est disponible dans l\u2019onglet \u00ab Contact<\/strong> \u00bb. Le client peut \u00e9galement envoyer un email \u00e0 l\u2019adresse contact@feidt-paris.com <\/a><\/strong> avec la photo du bijou endommag\u00e9 accompagn\u00e9e de la facture et d\u2019une annotation sur la fa\u00e7on dont celui-ci a \u00e9t\u00e9 endommag\u00e9.
\nNous vous confirmerons ou non le renvoi du produit, la nature de sa prise en charge et vous indiquerons la marche \u00e0 suivre.<\/p>\n

Le retour du bijou s\u2019effectue aux frais du client. Il est donc conseill\u00e9 de proc\u00e9der par voie recommand\u00e9e.<\/p>\n

Veuillez emballer ad\u00e9quatement votre produit avec tout le soin requis, en tenant compte de sa valeur. Tout dommage, destruction ou perte r\u00e9sultant d\u2019un emballage inad\u00e9quat rel\u00e8vera de votre seule responsabilit\u00e9.<\/p>\n

FEIDT Paris d\u00e9cline toute responsabilit\u00e9 pour toute perte ou vol de votre produit pendant le transport, relevant de votre seule responsabilit\u00e9.<\/p>\n

Les d\u00e9lais de r\u00e9parations au sein de nos ateliers sont de 4 \u00e0 6 semaines<\/strong>.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Service Apr\u00e8s Vente Nos bijoux sont garantis 1 an \u00e0 compter de la date d\u2019achat, sur pr\u00e9sentation de la facture d\u2019achat ou du certificat d\u2019authenticit\u00e9. Les garanties FEIDT Paris couvrent...","protected":false},"author":699,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34180","page","type-page","status-publish"],"yoast_head":"\nService apr\u00e8s vente - Feidt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.feidt-paris.com\/en\/service-apres-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service apr\u00e8s vente - Feidt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.feidt-paris.com\/en\/service-apres-vente\/\" \/>\n<meta property=\"og:site_name\" content=\"Feidt\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/fr-fr.facebook.com\/pages\/category\/Local-Business\/Feidt-Paris-179956148711302\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T10:11:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.feidt-paris.com\/wp-content\/uploads\/2019\/03\/trans1601237_696053910434854_2088527842_n-1-e1551450522900.png\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"142\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.feidt-paris.com\\\/service-apres-vente\\\/\",\"url\":\"https:\\\/\\\/www.feidt-paris.com\\\/service-apres-vente\\\/\",\"name\":\"Service apr\u00e8s vente - 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